Find the items by browsing the Products section or Searching.

When you find the item you are looking for, click the ADD TO CART button to add it to your shopping cart. Add as many items as you like. Click the CONTINUE button to continue shopping.

When you have done shopping and ready to order, click the CHECKOUT button. You will go to a Delivery Form page that will ask you to input information regarding to making your online purchase. Fill in the information requested and choose your payment method, then click the CHECKOUT button again. You will go to the payment page, currently we accept to payment by PayPal, T/T or Western Union, if you select to pay by Paypal, please follow the step and fill in your credit card/paypal information. Upon making the payment, you will receive an order confirmation email from us and PayPal.

Normally please refer to the information in "Painting Details", within 7-10 days to send out. For paintings in stock, We usually ship your order on the next business day by China Post Int'l Air Parcel.

In your confirmation email, there is a Transaction ID or Order ID, you can track your order through our online shop with either of these IDs.

All of our paintings purchased at full retail price are covered by DafenVillageOnline.com back guarantee, if for any reason, you are not entirely satisfied with your painting, we guarantee to either refund the purchase price or send a replacement painting, the choice is yours . If you have any problems for your purchase, please follow the procedure below to notify us and obtain your replacement painting or refund: 1- Within 30 days of receipt of your painting ,please inform our customer service centre via email, include: - Your name - Your order reference number - Reason for return the painting (This is for our records only so that we can improve the quality of our service. ) . - Indicate whether you require a refund or a replacement painting. 2- Upon receipt of your email, we will provide you with the information required to return your painting to us . 3- You will then need to pack the painting in its original tube and return it to us at your own cost via any postal service that requires a signature upon receipt. 4- We will then refund you less shipping & handling or send a replacement painting as requested by you after we receive your returned painting. Note please, the framed and stretched paintings are not covered by our guarantee.

We can arrange shipment of the items you selected to the address you appointed in the order information. shipment can be effected by either Internation Express such as DHL, UPS, Fedex, TNT and etc, or by China Post International Air Parcel, China Post SAL, or by sea, it's for your option. we can effect shipment of your merchandise as per your request.

During our working hours our customer service team member are online at our website Live Chat, they are our sales representatives and can offer you the professional service and follow up every details you asked, you'll feel relaxed working with us.

Your privacy is extremely important to us. DafenVillageOnline.com fully respects your rights to privacy and uses the following strict guidelines to protect your privacy . We use the information we collect about you to process orders and to provide a more personalized shopping experience. When ordering , we need to know your name, email address, delivery address, your phone no to contact you ,this allows us to process and fulfill orders and provide notification of the order status . DafenVillageOnline.com does not sell , trade or rent your personal information to others . Shop Security When you place order or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is send to us . The Security of orders placed with DafenVillageOnline.com is our highest priority . Therefore we put our trust into a 3rd party processor PayPal based in USA, handle all levels of security to ensure a safe shopping environments . Your credit card information will be processed by PayPal when you order with us. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive . Our cookies don't contain any personally identifying information, but they do enable us to store items in your shopping basket between visits. Most web browsers automatically accept cookies. Cookies are required to be active in order to allow you to place items in your shopping basket and purchase them . Edit/delete personal profile If you would like to revise the information provided to us , you may update this information or delete your profile at any time. To do so please log into the web site using your email address and password. After this edit your personal data in the personal details section which you can access via the top right navigation bar in our site. DafenVillageOnline.com Email, News, and Promotions Your personal information may also be used by us to occasionally notify you about important functionality changes to our website, new services and special offers we think you will find valuable. If you would rather not receive this information , please contact us . DafenVillageOnline.com welcomes your questions and comments about privacy .