0 Item(s) | Cart   My Account

 
Home >  New User--Guide >  How can I trace my order if I order from DafenVillageOnline.com

Knowledgebase

Search your questions?

How can I trace my order if I order from DafenVillageOnline.com

"If I order products from DafenVillageOnline.com , how to ship them to me? How much is the delivery?How can I trace my order?

DafenVillageOnline.com currently ships small and medium sized orders by international couriers.

The shipping rates can be previewed inside the DafenVillageOnline.com online shop system. On the products page,you just need to click on the "Estimate Shipping Costs",and then choose the country you want to ship to,Shipping fee will be estimated by system automaticly.

 

*How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could trace your order.

 

*How Long Will It Take To Deliver?

The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time from when your payment is received to when we gather all the items and package them, which takes 1 working days. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time takes approximately 7 to 15 working days, while expedite shipping takes approximately 3 to 5 working days.


* Are the packages insured?
Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery.